This Privacy Policy explains what information ShadowLink Secure VPN ("ShadowLink", "we", "us") collects when you use the iOS app (the "App") and our related services (collectively, the "Service"), how we use that information, and the choices you have.
The Service is operated by the ShadowLink team. For any privacy question or request, contact us at AppleDev@uap.io.
When you tap Connect, the App establishes an encrypted tunnel between your device and a ShadowLink server. While the tunnel is active, your device's internet traffic is routed through that server before reaching its destination. Traffic is encrypted on your device before it leaves it. When you tap Disconnect, traffic resumes flowing directly through your carrier or Wi-Fi network and the tunnel terminates.
App Tracking Transparency because it does not track you| Data | Purpose | Legal basis (GDPR) |
|---|---|---|
| Account creation, sign-in, OTP, security notifications | Performance of contract | |
| User ID | Identify your sessions to your account | Performance of contract |
| Product interaction | Operate the tunnel, prevent abuse | Legitimate interest |
| Crash data | Diagnose and fix bugs | Legitimate interest |
| Performance data | Improve connection quality | Legitimate interest |
None of the data we collect is used for analytics profiling, personalization, or advertising.
We do not sell, rent, or trade your information. We share data only with:
Depending on where you live (EEA, UK, California, and other jurisdictions), you may have the right to access, correct, export, or delete the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, or to delete your account, email AppleDev@uap.io from the address associated with your account. We respond within 30 days.
The Service is not directed to children under 13 (or the equivalent minimum age in your country). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
Our servers operate in multiple regions. When you connect, your traffic is routed through the region you select. Account data may be processed in regions outside your home country; where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for cross-border transfers.
Traffic between your device and our servers is encrypted in transit. Passwords are stored hashed. Access to production systems is restricted to authorized personnel. No service is perfectly secure; if you suspect unauthorized access to your account, contact us immediately.
We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date above and, where appropriate, notified through the App or by email.
Privacy questions, data requests, or account deletion: AppleDev@uap.io.